- All cancellations must be sent to and confirmed by the sales department of Irie Tours B.V. by email to: sales@irietours.com
- If Irie Tours B.V does not reach the required minimum of passengers for a tour, you'll be offered a different date or a full refund.
- Cancellations for our regular activities with more than 24 hours’ notice will be 100% refunded.
- Cancellations with less than 24 hours’ notice will not be refunded.
- Private charters or rents will be refunded with a 14 days’ notice.
- Private charters or rents will be refunded for 50% with a 7 days’ notice.
- Private charters or rents will not by refunded with less the 7 days’ notice.
- No show = No refund
- Irie Tours B.V. reserves the right to cancel your reservation for violations of our policies.
Weather policy
Irie Tours B.V. will not depart in unsafe weather conditions. The captain will assess the weather and should he or she determine that the conditions are unsafe to start or continue the activity, the activity may be stopped, postponed or cancelled. Every effort will be made by Irie Tours B.V. to reschedule your activity during your stay. If you are unable to reschedule, you will have the option to receive a partial or full refund.